Privacy policy

The purpose of this privacy policy ("Policy") is to set out how NESPART treats the personal data ("data"; "personal data"; "information") of users ("data subjects", "you", "your") that we collect or that you provide to us.

We invite you to read it carefully so that you understand our practices regarding your personal data and how we use them.

This Policy forms part of our General Terms and and applies to you when you browse our website www.kidywolf.com(the "Website") and/or order our Products. If you choose not to provide the data we request, we may not be able to provide you with all of our Services.

In this Policy, you will find information about:

1. Who are we (the identity of the data controller)?

The company responsible for processing your data is NESPART SRL, with its registered office at Drève Richelle 161 K - box 25, 1410 Waterloo, and registered with the Crossroad Bank for Enterprises under number 0721.600.024 ("NESPART"). By visiting our Website, you accept the practices described in this Policy.

You can contact us at the same address as above, or by e-mail if you have any questions about data protection info@kidywolf.com.

2. What is our commitment to protecting personal data?

NESPART undertakes to make its best efforts to make its Data processing activities compliant with applicable data protection legislation, including Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and revoking Directive 95/46/EC (the "GDPR") and any corresponding or equivalent national law or regulation (collectively "Applicable Data Protection Legislation").

3. How do we collect your personal data (sources)?

We may collect your data, directly or indirectly, in several ways:

● When personal data is provided directly by you or collected with your permission (e.g. when ordering Products on our Website);

● When you contact us directly by e-mail, phone, post, message, online forms, chatbot, or any other way; or

● When you visit our Website;

4. What categories of personal data do we collect and for what purposes?

We process personal data as part of our relationship with the data subjects.

4.1. Uses (purposes)

In general

· To process and fulfil your order for Products;

· To manage your customer file;

· To manage customer and marketing communications and events;

· To deal with your requests;

· To secure, maintain and support our networks, systems and applications;

· To inform you of changes to our Products and services;

· To provide you with information about other Products or services we offer that are similar to those you have already used or requested;

· To fulfil our obligations under any contract entered into between you and us and to provide you with the information and services you request;

· To allow you to participate in interactive functions of our service, when you choose to do so;

· To manage our general terms and conditions with you (including, without limitation, the invoicing of our Products) and to resolve any dispute relating to our general terms and conditions;

· To answer general questions about our general terms and conditions;

· To comply with applicable laws;

· If it is reasonably necessary in the context of a dispute in which we are or may be involved, either directly with you or with a third party;

For direct marketing

· If you have consented to receive marketing communications from us by email, you may change your mind and withdraw that consent. You can withdraw your consent by clicking on the unsubscribe link at the bottom of the email you have received.You can also send an e-mail to the following address: info@kidywolf.com.

To protect NESPART

· We may process certain personal data when necessary for the establishment, exercise or defence of NESPART's legal claims (including determining our liability);

· For the management of disputes with data subjects, suppliers and other data subjects;

· To enforce our general terms and conditions, and to keep records of such enforcement, including using your data to analyse whether you have breached our general terms and conditions (for example by misusing the Website or acting fraudulently).

We may also process your personal data

· To carry out corporate restructuring operations;

· To fulfil our contractual and/or legal obligations;

· For internal and external audits;

If, from time to time, we need to process your personal data for a purpose other than those mentioned above, we will inform you of this new purpose, within the limits authorised by law, insofar as legally necessary.

4.2. Categories of personal data

The personal data we process includes:

● Personal identification data (e.g. surname, first name, e-mail address) to provide you with services defined in a contract concluded with you (General Terms and Conditions), to manage your customer file and to process your requests for information;

● Technical/electronic data (including the IP address used to connect your computer to the Internet, browser type and version, time zone, browser plug-in type and version, operating system and platform, device identifier) during your visit to our Website for the purposes of providing IT support, detecting and preventing fraud and computer security breaches;

● Data relating to your use of our Website (pages viewed, links clicked, time spent on a page, etc.), processed in aggregate and solely for the purpose of improving the user experience on our Website and ensuring that content is presented in the most effective manner for you and your computer/device;

● General information about you when you contact us by e-mail, post, phone or via any other communication channel (chatbot), for example in order to respond to any questions or requests you may have;

● Data we receive about you from other sources, which must be processed in accordance with the purposes described above.

We do not collect data relating to payment orders (e.g. data identifying the persons concerned; the amount and currency of the payment transaction; the international bank account number ("IBAN") where the bank account is identified using an IBAN code, or the corresponding bank account code, depending on the case). This personal data is only collected by our service provider.

We do not collect "sensitive" data (within the meaning of the GDPR).

5. On which (legitimate) grounds do we process your personal data?

Your personal data is collected and processed on the following legal grounds:

● The performance of a contract (general terms and conditions) to which you are a party or the performance of pre-contractual measures taken at your request (art. 6(1), b) of the GDPR). For example: to answer general questions about our services or our general terms and conditions;

● Safeguarding our legitimate interests by considering that these interests do not override your fundamental rights and freedoms (art. 6(1), f) of the GDPR). For example, we use your personal data to find out your preferences so that we can better personalise our services;

● The fulfilment of a legal obligation or regulatory requirement to which we are subject (art. 6(1), c) of the GDPR) insofar as in force and applicable, including any amendments, modifications or replacements made from time to time (e.g. in relation to invoicing or taxation; for the management of disputes with customers and other data subjects);

● Your consent (art. 6(1), a) of the GDPR). For example, if you have given your prior formal consent to processing, we may use your email address to send you marketing communications. In this case, you may revoke the consent you gave us at any time. Please note, however, that data processing remains authorised as long as no objection has been made.

We do not subject data subjects to decisions based solely on automated processing that produces legal effects concerning them or affecting them in a similarly significant way.

The possible consequences of not providing your data could include our inability to fulfil our obligations under a contract or a breach by us of one or more obligations under applicable legislation (e.g. accounting, tax or financial legislation).

6. Cookies

Our Website uses cookies and/or other similar technologies. These cookies help us to provide you with a pleasant browsing experience on our Website and also enable us to improve it. For detailed information on the cookies we use and the purposes for which we use them, please refer to our Cookie Policy.

7. Who has access to your personal data?

You authorise us to share or transfer certain of your data with our recipients insofar as this is necessary and authorised in accordance with the legislation in force and for the purposes described above, including:

● Our internal departments if and insofar as this is necessary to fulfil certain legal obligations or to safeguard our legitimate interests. This may be the case, for example, for internal administrative purposes;

● Our (commercial) partners, including our suppliers and stakeholders;

● Public authorities (including judicial authorities and regulators) where applicable;

● Our professional advisers (e.g. lawyers, consultants) if applicable;

● Suppliers of analysis and search engines who help us to improve and optimise our Website;

● Banks and insurers;

● The courts of the judicial system in the event of a dispute involving you;

● Government bodies legally entitled to access and/or obtain your data;

Finally, we will also disclose your personal data to third parties:

● In the event of the sale or purchase of a business or assets, in which case we may disclose your data to the prospective seller or buyer of that business or assets;

● If we are required to disclose or share your data in order to comply with any legal obligation or to protect the rights, property or safety of NESPART or third parties. This may include exchanging data with public authorities (including judicial authorities, police and regulators) in the event of, for example, a cyber incident;

● If this disclosure is necessary to achieve one of the purposes set out in this Policy.

8. Where do we process your personal data?

We take care to host the personal data of participating data subjects solely on servers located within the European Economic Area ("EEA"). NESPART will therefore not transfer your data outside the EEA. Should this be the case, however, we will ensure that such personal data is protected by adequate safeguards, including (but not limited to) the laws of the country of destination of the personal data which guarantee an adequate level of data protection, data protection clauses approved by the European Commission, or binding corporate rules.

If you would like to receive further information about transfers of your personal data and/or the protection measures implemented, please contact us by e-mail at info@kidywolf.com.

9. Data processing

We take appropriate measures to ensure that our sub-processors process your data in accordance with data protection laws.

We therefore ensure that our sub-processors undertake, among other things, to process your data only on our instructions, not to hire another sub-processor without our consent, to take appropriate technical and organisational measures to guarantee the security of your data, to ensure that persons authorised to access your data are subject to confidentiality obligations, and to provide us with assistance in following up your requests to exercise your rights in relation to your data.

10. What are your rights in relation to personal data?

Subject to the limitations contained in Applicable Data Protection Legislation, you have certain rights in relation to the data we hold about you. These rights may be exercised by contacting us.

● The right to be informed. You have the right to be informed in a clear, transparent and easily understandable way about how we use your data and about your rights. This is why we provide you with all this information in this Policy;

● The right of access. You have the right to access the data we hold about you. This is because we want you to be aware of the information we hold about you and we want to give you the opportunity to check that we are processing your data in accordance with Applicable Data Protection Legislation;

● The right to restrict processing. You have the right, in certain circumstances, to "block" or interrupt the future use of your data. When processing is restricted, we are still entitled to keep your data, but we can no longer use it;

● The right to rectification. If your personal data is incorrect or incomplete, you have the right to request that it is rectified;

● The right to erasure. You have the right to have your data erased. However, the right to erasure (or the "right to be forgotten") is not absolute and is subject to specific conditions. We may retain your data to the extent permitted by applicable law, and in particular where processing remains necessary for compliance with a legal obligation to which NESPART is subject or for the establishment, exercise or defence of legal claims;

● The right to lodge a complaint. You have the right to lodge a complaint about the way in which we handle or process your data with the competent national authority. In Belgium this is: The Data Protection Authority, Rue de la Presse 35, 1000 Brussels, +32 (0)2 274 48 00, contact(at)apd-gba.be, https://www.autoriteprotectiondonnees.be/ ;

● The right to withdraw your consent. If of the way we process your data is based specifically on your consent, you have the right to withdraw your consent at any time;

● The right to portability of your data. You have the right to receive from us, in certain circumstances, your data in a structured, commonly used and machine-readable format so that you can re-use it for your own purposes in the context of separate services;

● The right to object to processing. You have the right to object to your data being used for a specific purpose on "grounds relating to your particular situation";

● The right not to be subject to an automated individual decision. You have the right to object to a fully automated decision, i.e. a decision where there is no human intervention that (effectively) contributes to the decision and therefore cannot modify the decision. We do not make any fully automated decisions about data subjects;

Please note, however, that we may retain certain information, for example for legal or administrative purposes.

To exercise the above requests, please send us an e-mail to info@kidywolf.com with "data protection request" in the subject line and attach a copy (front) of your identity card or other document proving your identity (e.g. your driving licence) to help us prevent unauthorised persons from accessing, modifying or deleting your personal data. We will respond to your request as quickly as possible. If it takes longer than one month (from receipt of your request) to respond to your request, we will contact you to let you know.

11. What data retention periods apply?

We ensure that your data is kept for no longer than is necessary for the purposes for which it is processed.

In determining the relevant retention periods and unless otherwise stated below, we will take into account factors such as:

● Our contractual rights and obligations in relation to the data concerned;

● Legal obligations, under applicable law, to retain data for a certain period;

● Limitation periods under applicable law;

● Our legitimate interests in processing when we have carried out balancing tests;

● Guidelines issued by the competent data protection authorities;

● Security reasons (for example, the security of our information systems);

Unless:

● The processing of your personal data is necessary in the event of actual or potential litigation (e.g. to establish or defend legal claims), in which case we will retain your personal data until the outcome of that litigation; and/or

● Retention is necessary to fulfil a legal or regulatory obligation (e.g. for tax purposes), in which case we will retain your personal data for as long as required by that obligation.

12. Do you process the personal data of minors?

NESPART services are not intended for underage users. We do not knowingly collect information from children. If you are under the age of majority, you should not use NESPART services or provide us with your personal data.

13. What level of security do we guarantee?

We take appropriate technical and organisational measures to ensure a level of security appropriate to the risks associated with processing your data. For example, we have taken reasonable technical and organisational precautions to protect data against unauthorised or unlawful access. We follow industry best practice to ensure that data is not accidentally or unlawfully destroyed, lost, altered, disclosed in an unauthorised manner or accessed in an unauthorised manner.

14. Policy update

We reserve the right to update this Policy from time to time. Any changes we make will be posted on this page and, where appropriate, will be notified to you by email. Please check this page frequently for updates or changes. Your continued use of this Website following the posting of changes to this Policy constitutes your acceptance of those changes.

In the event of any conflict or inconsistency between any provision of this Policy and any provision of any other NESPART policy or document relating to data processing, the provision of this Policy shall prevail.

This Policy was last updated on 13 July 2026.

15. How can you contact us?

If you have any questions or comments regarding this Policy, you may write them to the following address: Attention: NESPART Legal Department, or by e-mail at info@kidywolf.com.

Cookie Policy

1. Introduction
Our website uses cookies to improve your browsing experience and to analyze how the website is used.

2. What is a cookie?
A cookie is a small text file stored on your device when you visit a website. It allows us to recognize your browser and store certain information.

3. Types of cookies used
We use the following cookies:

Essential cookies: necessary for the website to function
Analytical cookies: to measure website traffic
Functional cookies: to remember your preferences

4. Consent
On your first visit, a banner allows you to accept or decline the use of non-essential cookies.

5. Managing cookies
You can at any time:

change your preferences via the cookie banner
configure your browser to block cookies

6. Retention period
Cookies are stored for a maximum of 24 months.

7. Contact
For any questions: info@kidywolf.com

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