Warranty and After-Sales Service

Questions fréquentes : Warranty and After-Sales Service

• What is the warranty period for KIDYWOLF products?

  All our products are covered by a 2-year statutory warranty. Batteries, however, are covered by a 6-month warranty.

• My product seems to be faulty. What should I do?

  To enable our team to deal with your enquiry quickly, please send us:

  • A video showing the problem
  • The product’s serial number
  • Proof of purchase showing the date and the retailer

  This information can be sent to sav@kidywolf.com or via the contact form by clicking here. Our team aims to respond within 2 working days. This timeframe may vary during busy periods.