Returns and exchanges

Questions fréquentes : Returns and exchanges

• I would like to return a product. How do I go about it?

  You have 14 days from receipt of your order to make a return.

  Products must be returned:

  • In their original condition
  • In their original packaging
  • With all accessories included

  Please contact our team at sav@kidywolf.com to obtain return instructions and the form to include with your parcel.

• Can I exchange a product?

  We do not currently offer exchanges. If you are not satisfied with your product, you can return it in accordance with our returns policy and then place a new order.