• How do I create a customer account?

      You can create your account directly on our website by clicking on the account icon in the top right-hand corner. You can also create an account when you confirm your order.

    • I can’t log in to my account.

      Once you’ve entered your email address, a 6-digit verification code will be sent to you to secure your login. Please also check your spam folder if you don’t receive this email.

    • How do I change my account details?

      Once you have logged in to your customer account, click on your avatar in the top right-hand corner to access your personal area. You can then change your personal details and preferences.

    • What information is available in my customer account?

      Your customer account allows you to view and manage:

      • Your delivery and billing addresses
      • Your email address
      • Your first name and surname
      • Your newsletter preferences
      • Your order history